PlayDock Arcade
support.

An iPhone or iPad running iOS or iPadOS 17 or later, a stable place to prop it, a clear and well-lit play space, and Camera permission. A TV, receiver, PlayDock Dock, cable, or other accessory is optional.

Open PlayDock Arcade, follow the on-screen camera and player-framing steps, prop the iPhone or iPad where it can see the player, and choose a game. Balloon Pop can begin with its embedded media. Each of the other eleven games shows its download size and asks before downloading media for the first time. At the end of setup you can also choose Download all games.

The camera translates body and hand movement into controls. Frames are processed on the iPhone or iPad and discarded during play; raw camera video is not uploaded for movement tracking. Without Camera permission, movement controls cannot run.

No. PlayDock has no account or sign-in, and no subscription. Your PlayDock Dock includes 12 games and free monthly updates.

Your PlayDock Dock includes 12 games: Balloon Pop, Brainy Balloons, Chocolate Chipper, Birdie Bounce, Tennis Smash, Paddle Arc, Copy Cat, Goalie Rush, Planet Drop, Storybook Sword Adventure, Wacky Moles and Bowl Alley. Free monthly updates are included.

Executable game code, the PlayDock SDK, tracking models, and WebAssembly are embedded in the signed app. Balloon Pop media is embedded as well. The other eleven games download hash-verified, inert media only: art, audio, video, and 3D models delivered from Cloudflare R2.

No. Internet is needed for the first media download for eleven games. Once a game's verified media is stored on the iPhone or iPad, that media does not need to be downloaded again for later play. Optional wireless casting uses your local network.

Keep PlayDock open, confirm the iPhone or iPad has a stable internet connection and enough available storage, then retry from the game tile. If the issue continues, include the game name, displayed size, error text, iPhone or iPad model, and iOS or iPadOS version when contacting support.

Use a well-lit space, clean the camera lens, keep the full player in frame, and move back far enough that hands and feet stay visible. Avoid strong backlighting and make sure nobody is blocking the camera.

Close other demanding apps and let the iPhone or iPad cool if it is warm. If you are using an optional TV or monitor, turn on that display's Game Mode and compare against phone-only play to isolate display latency.

Return to the catalog and reopen the game. If that does not help, close and relaunch PlayDock Arcade. Contact support with the game name, what appeared on screen, and the step that triggered the issue.

No. Every game is playable on the iPhone or iPad. A compatible wired display or a PlayDock receiver can provide a bigger screen but is not required.

Only wireless casting uses Local Network access. PlayDock asks for it when you choose casting so the app can find and connect to a receiver on your network. Denying it does not prevent phone-only play.

For the casting session you start, PlayDock sends the rendered game picture, which can include the camera view, and game audio to the receiver you select over your local network. Stop casting to end that transmission.

No. Wired external-display support varies by iPhone model, adapter or cable, iOS version, and display. Phone-only play remains available on supported iPhones even when wired video output is unavailable.

No. The current release has no advertising and does not track people across apps or websites owned by other companies.

PlayDock declares Usage Data → Product Interaction and Diagnostics → Other Diagnostic Data, both linked to you, for App Functionality, with Tracking: No. This conservative disclosure covers Cloudflare R2 media-object interactions retained in developer-visible Operations analytics for 31 days plus request, reliability, and security data. The request is not associated with a PlayDock account or advertising identifier. See App Privacy for camera, retention, service-data, and optional-casting details.

Read PlayDock Arcade App Privacy for camera, on-device storage, media-delivery, retention, and optional-casting details.

No. The Dock and other accessories are optional. Every game plays on the iPhone or iPad without one.

Your PlayDock Dock purchase includes 12 games and free monthly updates. For help accessing the games included with an existing purchase, contact support with the order email and order number.

Email support with the order number, purchase channel, product, and a description of the issue. Store and retail orders follow the terms that applied to that purchase; support can identify the correct path without changing the iOS app experience.